Return & refund Policy

Welcome to Your Mind Redesigned!

Our returns policy aims to ensure your satisfaction with our hypnotherapy and NLP services. Please read the following terms and conditions carefully to understand our policies regarding returns, refunds, and cancellations:

1. Refund Policy:

• We strive to provide high-quality hypnotherapy and NLP services tailored to your needs. If you are dissatisfied with your session for any reason, please contact us within 24 hours of your appointment to discuss your concerns.

• Refunds may be issued on a case-by-case basis, depending on the circumstances and the discretion of our team. We are committed to resolving any issues promptly and ensuring your satisfaction with our services.

2. Cancellation Policy:

• If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to accommodate other clients and optimise our scheduling.

• Failure to provide sufficient notice may result in a cancellation fee or forfeiture of your session fee, depending on the circumstances.

3. No-Show Policy:

• If you fail to attend your scheduled appointment without prior notice, you may be subject to a no-show fee or forfeiture of your session fee. We value your time and appreciate your cooperation in adhering to our scheduling policies.

4. Exchanges:

• Due to the personalised nature of our hypnotherapy and NLP services, exchanges are not applicable. However, if you have any concerns about your session, please contact us, and we will work with you to address them.

5. Contact Us:

• If you have any questions or concerns about our returns policy or need assistance with scheduling, please don't hesitate to contact us. Our team is here to support you and ensure your experience with Your Mind Redesigned is positive and fulfilling.

Thank you for choosing Your Mind Redesigned for your behavioural and cognitive change therapy needs. We appreciate your trust in our services and look forward to assisting you on your journey.